A letter of complaint

1) Throughout, you should be using 's, not s'. You mean the the father of your son, not the father of your sons.

2) I took out some chunks below because while yes they are important, they are not directly related to your current concern, I don't think. In these matters, you have to keep it short or they'll focus on the wrong part of the issue.

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First off, I would like to say that I do think that the service you provide to the public is a very important one. Giving children the opportunity to see their non-custodial parent in an environment which is positive and untouched by any negative feelings of one parent towards the other is imperative for all involved, especially when emotions run high.

I started allowing my childs' father to have visits in your (city name) facility in January, after much grief from my son's father about the current location of his visits. When I went for an intake visit in October, I am positive that I came away believing that visits could occur every other weekend on both Saturdays and Sundays. This is what I told my mother, who was waiting in the car. Once his father had finally been in touch with you 2 months later, I was contacted and told that visits could be only one day per weekend. As my agreement with my childs' father is one in which he has Saturday and Sunday visits every other weekend, I was given the option to have a visit every Saturday instead.

This did not work for me, as I have worked too hard to reclaim my life from the control of this man to have to dedicate part of every weekend to him, along with his weekly Wednesday visits. After much complaining, I was eventually given the option to have biweekly Saturday and Sunday visits, which I am grateful for.

This weekend brought much confusion to the scene, as since your facility was closed on the for the whole Family Day weekend, my son's father had proposed rescheduling his visit for this weekend. Your office was closed for the holiday on Monday, and I did not get a chance to call on Tuesday. Wednesday and Thursday the worker was not in the office. I called early Friday morning and left a message saying that this weekend could work for the visit, knowing that the worker would not be in the office until 1pm. At 4:50pm, I called again since no one had called me back. I was told that since the notice was too late, the visit would not happen this weekend and we could reschedule for another time. This was fine with me, no complaints here.

Friday evening, I received note spelling numerous emails from my son's note apostrophe father in regards to the visit this weekend. I have reminded him numerous times not to contact me regarding visits in your facilities, as you are a 'no-contact' facility and your workers will contact me if anything needs to be communicated. I have also asked the family worker at the (city) facility to speak with my son's father regarding this quite a few times, yielding no results.

Our scheduled visit time is 1:30 until 4:30 pm. At 12:20pm Saturday afternoon, I received [note spelling change] a phone call from the (city) facility family worker, saying that my sons' father had arrived at the daycare facility asking about the visit, and if I was still free to do the visit this weekend. I was not, as I had been told the visit would not be happening and had already made plans with my son for the weekend.

My concern is this: Why is my calling on a Friday morning "too late" to make a visit happen, but my son's father's arrival and complaint was a justifiable reason to call me and try to co-ordinate a visit one hour before it would have begun? I have spent the last 2 years watching this man manipulate things to go his way, and it worries me that he was able to do it once again, especially in a place where note word change I am supposed to be trusting the staff with the life and care of my son.

I understand that a large percentage of your clientele are divorcees, often with children older than my 9 month old son. I beg you to please understand myself and anyone else, though, who Some of your clientele note phrase change are coming from toxic, abusive relationships. The non-custodial parents are not just people we couldn't get along with, they are people who note word change treated us as if we were completely worthless, devoid of feeling. They are people who note word change used us, controlled our lives, and manipulated us to the point that we couldn't take any more of it and made the decision to leave.

How am I supposed to trust someone with the care and safety of my son note no comma when I see how easily their mind and idea can be swayed by the man who note word change put me into my current situation? It is VERY difficult to leave your child with a stranger in order for them to have contact with someone who abused you. In general, I am appalled [note spelling change] by this law that says both parents have equal rights to a child, even when the other parent never once took part (or interest) in any of the responsibility note spelling change in caring for the child. The only reason I use your facility is so that my son's father can not take me back to court saying I never let him see our son. I do not use your facility because I believe this man has any right to be involved in my sons' life. My son gets physically ill after contact with his father, he throws up and is either very uptight or lethargic afterwards. I spend every second of these visits worried for the emotional safety of my son, because I know the show his father puts on in front of people, because he put on the same show to hide the way he treated me.

I thought I understood that your staff are trained in dealing with the ways of abusive, manipulative people. I hope that in the future, your staff will be more sensitive to those parents that have come from an abused background. From this point on, I will be much more concerned and vigilant about my son's safety in your facility than I already am previously was [note phrase change].

24/MN. Queer, veg, single, AP mama to DD1.5

it works for complaint letters. nice thing, problem, desired resolution, another nice thing.

the other ideas you're getting about pruning it down to the relevant parts are good ones.

good luck.

well written and concise without being negative!! well done : )

I agree that it might be a bit long for anyone who is pretty busy with any of the center's other goings-on, but it looks like creatress did a little editing for you and the shorter version still looks great.

sorry you've had to deal with all this silly bs! hope it gets sorted out!

hope you are having a great weekend with your cute boy.